Local Business
MessageOS helps local and regional businesses turn Google Search and AI Search intent into branded AI conversations inside Messages, where customers can ask questions and take the next step.
MessageOS complements Google Business Profile, Google Ads, SEO, your website, landing pages, phone calls, CRM, scheduling tools, and agency relationships. Google-hosted entry points may be supported where the business and campaign are eligible and approved.
Home Services
Estimate-, dispatch-, repair-, and installation-driven companies: HVAC, plumbing, electrical, roofing, outdoor living.
Home Services →Local Business
Appointment-, visit-, reservation-, location-, and inquiry-driven organizations across a broader range of local industries.
You are hereDoes this replace my website or Google Business Profile?
No. MessageOS complements your website and Google Business Profile by adding a branded conversational layer that customers can enter from Search, ads, QR, or a link.
Can MessageOS work with my scheduling or CRM system?
Yes — conversations can capture customer details and route them into your CRM or scheduling tool. Each integration is configured per brand.
Can customers reach the experience from Google Search?
Google-hosted entry points may be supported where the business and campaign are eligible and approved. Direct RCS links and QR codes can be used today from any surface you already own.
Does the customer need an app?
No. Conversations run inside the phone's native Messages app on Android and, where supported, iOS.
Can it support multiple locations?
Yes. A single brand agent can route by ZIP, metro, or location selection to the correct store, office, or venue.
Can my agency manage this with us?
Yes. Agencies can build, deploy, and manage MessageOS experiences on behalf of their clients.