Verified AI agents that answer, book, sell, and support inside the native Messages app.
AI customer conversations are 2-way, branded interactions between a customer and a verified AI agent that can answer questions, book appointments, take payments, and resolve support issues in a single persistent thread. With MessageOS.ai the thread lives inside the phone's default Messages app over RCS.
Real AI reasoning
Ezra understands catalog, hours, policies, and inventory. Not a scripted flow.
Native inbox
Every reply lands in the same app the customer already uses to text friends and family.
Measurable end to end
Tokenized entry points attribute every open, reply, booking, and dollar to the source channel.
Ezra is the flagship MessageOS.ai agent. Ezra acts as an AI RCS architect that handles the majority of customer conversations end to end and hands off cleanly to a human when the situation calls for it. Ezra can be branded, tuned to a vertical, and scoped to a specific catalog.
Start with a Click to Message entry point in Search, an ad, a Business Profile, or a QR code. The tap opens the Messages app and drops the customer into a verified conversation with Ezra. From there the flow can lead to conversational commerce, a booking, or a support resolution.
See the flow live in the Search-to-Conversation demo.
What are AI customer conversations?
AI customer conversations are 2-way, branded interactions between a customer and a verified AI agent that can answer questions, book appointments, take payments, and resolve support issues inside a persistent messaging thread.
How is this different from a chatbot?
A chatbot is usually a web widget with scripted flows. AI customer conversations from MessageOS.ai run inside the native Messages app over RCS with a verified brand identity, real AI reasoning, rich cards, and full persistence across sessions.
Who is Ezra?
Ezra is the flagship MessageOS.ai agent. Ezra acts as an AI RCS architect that understands the brand catalog, hours, policies, and inventory, and can handle the majority of conversations end to end.
What happens when the AI needs a human?
Ezra escalates cleanly to a human operator inside the same thread. The customer never has to repeat themselves and never leaves the Messages app.
How are conversations measured?
Every entry point is tokenized, so opens, replies, bookings, and revenue roll up to the ad, search result, QR code, or channel that started the conversation.